FREE & FAST DELIVERY ON ALL UK ORDERS

EXCHANGES/RETURNS

 

COMPLETE THE RETURNS FORM DETAILING YOUR ORDER NUMBER WHICH BEGINS WITH # ALONG WITH YOUR REASON FOR RETURNING.
IF YOU DONT HAVE A RETURNS FORM PLEASE EMAIL US AT: SUPPORT@GABOSLONDON.COM TO BE SENT ONE

FOR ANY RETURNS OR EXCHANGES, ENSURE THAT YOU FILL IN YOUR ORDER NUMBER AND PROVIDE US WITH THE TRACKING FOR THE RETURNED ITEM. WITHOUT THIS WE MAY NOT BE ABLE TO PROCESS YOUR REQUESTS. 

ANY ORDER WHICH HAS BEEN EXCHANGED CAN NOT AND WILL NOT BE EXCHANGED A SECOND TIME OR RETURNED. 

ALL RETURNS WILL BE REFUNDED VIA ONLINE STORE CREDIT BY WAY OF GIFT CARD WHICH HAS NO EXPIRY DATE UNTIL USED.


PLEASE NOTE YOU HAVE 14 DAYS FROM THE DAY YOUR ORDER IS DELIVERED TO REQUEST ANY EXCHANGES. AFTER THIS PERIOD WE WILL NOT ACCEPT ANY EXCHANGE REQUESTS. 

PLEASE NOTE SALE ITEMS CAN NOT BE RETURNED OR REFUNDED


YOU HAVE 14 DAYS FROM THE DATE YOU RECEIVE YOUR ORDER TO ACTION A RETURN. ANY ORDERS WHICH HAVE PASSED THIS PERIOD WILL NOT BE ELIGIBLE FOR A RETURN.




IF YOUR ITEM IS FAULTY PLEASE CONTACT US AT: SUPPORT@GABOSLONDON.COM

RETURN TERMS AND GUIDELINES

  • All returned items must be unworn, unwashed, complete with original tags and/or packaging if applicable.
  • We are not responsible for the return shipping costs of the items.
  • All Items must be in original, resalable condition.
  • Please make sure all returned items are well packaged, so as not to be damaged in the post.
  • Please note that due to hygiene reasons, bodysuits, socks, underwear, gloves and headweat cannot be returned if removed from their original packaging.
  • If returning footwear, please ensure the box is protected with an outer packaging layer. The box is part of the product, therefore any damage may result in the return being refused.
  • Please make sure all return packages are sent with a trackable, insured service.
  • We cannot take responsibility for items damaged or lost in the return transit.
  • Please make sure that the return form is enclosed with your goods - no form may result in your return not being processed.


    INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR ALL CUSTOMS & DUTIES THAT THIER RESPECTIVE COUNTRIES MAY ENFORCE ON THEIR ORDER/S

     

    ADDRESS

    Gabos London LTD

    UNIT D7, PARADISE NURSERY, PARK LANE PARADISE, WALTHAM CROSS, EN7 6PX


    PROCESSING YOUR RETURN

    We require up to 10 business days of receiving the merchandise at the Gabos London warehouse. Financial institutions may require additional days to process the refund before the funds are returned to the account. You will receive notification from us once we have actioned a refund.

    OUR BUSINESS HOURS

    Monday - Friday 09:00-18:00 BST

    Email: support@gaboslondon.com